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Returns

RETURNS
Merchandise may be returned within 30 days of the order date for a refund. Items returned up to 60 days may receive a store credit. All merchandise must be returned in NEW CONDITION - unwashed, unaltered with the original tag attached. Any return received with makeup stains, deodorant stains, pet hair or smoke/strong odor of any type will be refused.
  • All items in Sale/Clearance, Flash Sales, and any sales/discounts of 20% OFF or more are non-returnable, non-refundable and FINAL SALE.  These items CANNOT be returned for a refund, store credit or exchange. You will be responsible for paying for shipping back to you if you return an item with a discount over 20%.
  • There are no returns or store credits on bralettes or undies.

ONLINE EXCHANGES
Due to the high volume of orders we receive, we do not process exchanges. Rather, you may return your item for a refund then place a new order online. If your original order included a discount, please contact us at info@threadlust.com so that we can honor that discount for your new order.

PRICE ADJUSTMENTS
We do not do price adjustments or partial refunds of the purchase price of an item that goes on sale at a lower price.

DEFECTIVE MERCHANDISE
If you received defective merchandise, please e-mail us at info@threadlust.com along with a photo of the defect within 2 business days.

REFUSED OR UNDELIVERABLE ORDER(S)
Undeliverable orders due to error on your part may be re-shipped at an additional shipping cost to you. If you opt for a refund, your refund will not include the original shipping cost.



RETURN PROCESS

1.) Re-package your new, unworn and tagged items along with the packing slip.

2.) Send your package to our warehouse at:

                                                                   THREADLUST                                                  

                                                                   2001 N. 71st Street

                                                                   Unit 1103

                                                                   Scottsdale, AZ 85257

3.) Wait patiently! It may our team 2-3 business days after receiving your package to issue your refund! 

Our Size Guide

Contemporary Size Chart

 

Size Bust Natural Waist Low Waist Hips
P/XS 0 30 1/2 - 31'' 23 - 23 1/2'' 24 - 25'' 34"
XS/S 2 31 1/2 - 32'' 23 1/2 - 24'' 25'' 34"
S 4 32 1/2 - 33'' 24 1/2 - 25'' 26'' 35"
M 6 33 1/2 - 34'' 25 1/2 - 26'' 27'' 36"
M/L 8 34 1/2 - 35'' 26 1/2 - 27'' 28'' 37"
L 10 35 1/2 - 36'' 27 1/2 - 28'' 29'' 38"
XL 12 36 1/2 - 37 1/2'' 28 1/2 - 29 1/2'' 30'' 39 1/2"

 

Measuring Tips

Bust: Measure the fullest part of your bust and make sure the measuring tape fits comfortably.

Waist: Make sure the measuring tape fits comfortably around the narrowest part of your waist.

Hips: Put the measuring tape below your waist and above your thigh. Make sure the tape fits comfortably around your body.

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